What? Me?!

Follow up on SentryPro ordeal

2010-03-05T20:22:00.000-08:00

So after months of waiting for them to respond to my complaints, I found the email addresses of their CEO and VP of Products and sent them the following email: Subject: Worst Customer Support Experience EVER Dear Mr. Adamson and Mr. Scharf, I FedExed the following memo with the required documentation and information to your company after my dogs were poisoned by your product, SentryPro XFC, at

I just find this incredibly fascinating...

2010-02-05T15:24:00.000-08:00

Will we *ever* learn from mistakes of the past? I'm guessing no. An excerpt from the executive summary of the book The Brand Bubble by John Gerzema: Tulipmania and Inflated Brands In 1841, Charles Mackay wrote a book called "Extraordinary Popular Delusions and the Madness of Crowds" to describe various marketing phenomena. Of special note was his passage on “Tulipmania,” an occurrence that

Just a few observations from our first day in the new office...

2009-10-26T21:43:00.000-07:00

If there is a soda vending machine anywhere in the building I'll be damned if I can find it. But, that's okay! We'll just hold our afternoon meetings from the street and sidewalk while we schlepp all the way over to 7-11 to get our chocolate or Diet Coke fixes around 3 pm. That will, at least, keep us productive and *collaborative* (not to mention allowing us to showcase our novel problem

I just love Wordle, don't you?

2009-10-24T20:07:00.000-07:00

These are the most common words written in blogs, news stories and discussions about this past week's Web 2.0 Summit. I love beautifully visualized themes and concepts and Wordle just takes all of the noise, chatter and chaos and distills it down to a simple, lovely picture. I think that's just sublime. Sometimes, at work, I'll pull the copy from a really technical, dry, complicated email

Highlights from the Web 2.0 Summit

2009-10-23T12:23:00.001-07:00

I wanted to share a link to the Bing demo I saw at the Web 2.0 Summit this week. It’s worth a watch if you’re interested in why there is so much buzz about them right now. I’m most definitely *not* a Microsoft fan but this demo was really very cool. The actual demo starts at the 9:10 marker. Check it out at http://

Video of poor, sick Yoda

2009-09-22T15:51:00.001-07:00

Video of Nichi's pathology

2009-09-22T15:50:00.002-07:00

Update on dogs...

2009-09-22T12:34:00.003-07:00

Dogs are going through what the vet says will be the worst of it last night and today. It was a very *long* night... I've been on the phone all morning trying to get someone high up enough at Seargent/Hartz to take my call so I can tell them the following: As company responses to customer crises go? *Epic* FAIL. That they owe me almost $2000 in vet bills. Cash only, kthxbai. If they don't

Wow... 10 years old?

2009-09-21T15:44:00.001-07:00

It just occurred to me that I've been blogging for almost 11 years. I don't know if that makes me feel like a really old-school geek or just old. Or just a geek. What do you think?

SentryPro XFC will POISON your animals! Do NOT use!

2009-09-21T12:15:00.000-07:00

SentryPro XFC is EVIL, POISONOUS and I want to share this story so other people don't have to go through the same thing I and (apparently) thousands of other pet owners have gone or are going through right now.I bought this stuff because I had run out of Advantage and it was a holiday weekend so I couldn't refill at their regular vet. I applied it on Thursday night of of Labor Day weekend. On

Why does AARP want me so bad?!

2009-06-24T17:43:00.005-07:00

Dear AARP,Hi there. You don't know me (clearly... as I will painstakingly point out in this email) but my name is Jaimee. I am a - female- US citizen- college educated- voting- gainfully employed- pet owning- renter- with an income of more than ${okay, this is really none of your business}- who doesn't own a car- and has no dependents.Nice to meet you. Now, the reason I am writing to you is this.

Mrs. Beasley

2009-06-02T00:04:00.005-07:00

Mrs. Beasely was a doll that had a hard plastic face that I used to practice kissing when I was, like, 5 years old. I vividly remember getting so pissed off about something one day that I swung her by the feet and smashed her face in. It didn't break. Instead, she now looked like she forgot to put her teeth in. Her glasses never fit quite right after that again, either. She ended up creeping me

Holy shit. I'm engaged.

2009-04-10T02:39:00.002-07:00

Talk about a long story... girl meets boy about 20 years ago and happiness ensues. Then graduation approaches and boy breaks girl's heart. Boy goes off on his own path, girl goes off on hers. For the next two decades they both make mistakes, do stupid things, seek peace, search for themselves only to find out through coincidence that they've both been randomly, throughout the years, looking for

More tales from the Yoop...

2009-02-11T19:31:00.002-08:00

It struck me today, after my previous post, how fun it is to think back to my junior high and high school days and remember all of the stupid things I've never gotten in trouble for. There are, however, some things I caught hell for...Like the time Polly Hollon and I (at least, I think she was in there with me) got busted smoking in the first floor bathroom by Mrs. Magnusson. [Man she was mean.

Dear God. It's my 20th High School Reunion this year.

2009-02-10T19:37:00.003-08:00

Need I say more? Okay... maybe just a little (or alot) more. Like remembering when I got drunk on strawberry schnapps in the 9th grade and puked all over Tammy Paquette's mom's bathroom rug (it was pink... much like my puke - which made me even sicker at the time). Bless Tammy's mom's heart - she never breathed a word of it to my dad.And then, just to reinforce the nickname "Puker", a year and a

25 Random Things About Me

2009-01-29T20:44:00.003-08:00